FAQ
Order Information
What is the return policy?
At this time, all sales are final and we do not accept returns or exchanges.
However, If your order arrives damaged or incorrect, please contact us and we’ll be happy to make it right! 💖
How long will it take to ship my order?
We work quickly to ship your order as soon as possible. Our current processing time is 1-2 days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I change my address after my order is submitted?
Yes, as long as your order hasn’t shipped yet! Please email support@shopmelbrelife.com as soon as possible and we’ll do our best to help.
Do you have any coupon codes?
Check the home page of our website to see what current deals and sales are running! Also, sign up for emails to get exclusive deals and early access to new products.
Customer Support
Who do I contact if I need help?
Contact support@shopmelbrelife.com with any questions you may have! 💖
Do you have a creator program?
We are actively working on our creator program portal. If you are a creator and would like to work with Mel Bre Life, send us an email to support@shopmelbrelife.com and we will get back to you asap!
We love genuine creators no matter the size or platform!
Is there a Shop Mel Bre Life rewards program?
Our rewards program is currently in the works and will be rolled out early 2026. Until then, we are going to offer discount codes! :)